You have to believe in simplicity

If you believe in paying by the pound for legal documents, or if you believe that 40 pages must be better than 15 pages, I would like to talk with you.

It may be that you have started to believe that legal language and legal writing is, by its very nature, incomprehensible to the average person. I would like to introduce you to plain language and clear writing. If the goal is to provide good enforceability of court orders, and to avoid problems and disputes due to misinterpretation or stretched interpretation, then plain, simple language is what you want.

Kevin Johnson 312-493-4241

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Customer Service in Divorce, Custody and Visitation Cases

Should a family-law attorney give clients his or her cell-phone number?  I believe so.  My clients, by trusting me with their divorce, custody, paternity, child-support, visitation or other family-law case, are really placing their lives in my hands.  I don't want them guessing what to do when a situation arises -- they need to be able to reach me when they have questions.  I give them my cell-phone number and encourage them to call anytime. This means that I can't hide from clients, that I must keep clients informed and somewhat happy, or they will be ringing my phone day and night. I call my customer-service policy 'direct contact.'  My clients can reach me 7 days/week.  I even answer my phone when I'm on the phone with someone else (very briefly, with apologies to the present caller -- just to say that I'm tied up and will have to talk later.) I don't put up a 'voicemail wall'  (I'm sorry, Mr. Johnson is in a meeting right now, would you...
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Basic Protocols for Calming Divorce, Custody and Visitation Conflicts

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The Improper Use of 'The Wedge' in Custody, Visitation and Divorce Cases

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